Refund policy
1 — You should contact us via email - morphiajewellery@gmail.com - expressing your desire to return one or more items, thus ensuring that someone will be found to receive your order.
2 — Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a set number of days (See point 5 in Terms of Service)
3 — To return your product, you must send it to:
Rua da Albarrada, nº 328
4520-602, São João de Ver
Portugal
Morphia has no responsibility for return shipping costs. Shipping costs are non-refundable.
4 — You should consider using a trackable shipping service or purchasing shipping insurance. Morphia is not responsible for possible losses.
2 — Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method, within a set number of days (See point 5 in Terms of Service)
3 — To return your product, you must send it to:
Rua da Albarrada, nº 328
4520-602, São João de Ver
Portugal
Morphia has no responsibility for return shipping costs. Shipping costs are non-refundable.
4 — You should consider using a trackable shipping service or purchasing shipping insurance. Morphia is not responsible for possible losses.